Digital Transformation

‘Serverless’ has been promoted to becoming a genuine buzzword. But what does it mean? Is it truly possible to execute code with no processing on the server? Are servers a thing of the past and on [...]

Superlative patient experiences will never go out of trend. But in the era of increasing pressure on institutions and an exceedingly high number of key interactions between patient and provider [...]

As the world gets smaller, businesses have grabbed the opportunity to get global. But with global power comes global responsibilities! And most businesses are going the start-up way and hiring an [...]

Dreamforce 2018 is upon us. This event is the trailhead: the start of the journey where you get to plan your adventure. So load your backpack and let us help you on the Salesforce journey as we [...]

Enterprises today are under tremendous pressure. What with the landscape resembling a Formula 1 race track, where speed, especially at the turns, determines success, any organization can be [...]

With 2017 behind us, my 2020 high beams are revealing a blistering pace of change for business and information technology leaders in 2018. This pivotal year of digital transformation will [...]

You can like It, love it, hate it but you can’t ignore it- that’s Dreamforce for you. One of the largest software conferences in the world. As it goes every year, this year too was no different [...]

You think you’ve had customers who complain forever. Ha! That clay tablet pictured up there is the first ever documented customer complaint. Nanni, an ancient Babylonian customer in 1750 B.C. [...]

One of the goals of digital transformation is making huge amounts of data from across the enterprise available to lots of people across multiple devices, in an easy to view and intuitive format. [...]

I wonder what our parents would make of today’s workplace. They find it hard to believe the hours we now work, which is partly driven by the accessibility of phones and being online. Gone is the [...]