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Are you talking to me?

I wonder what our parents would make of today’s workplace. They find it hard to believe the hours we now work, which is partly driven by the accessibility of phones and being online. Gone is the [...]

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Blockchain based Digital Governance

Co-author: Pandurang Kamat Effective digital governance (aka E-governance) requires that the citizen engagement with the government be bi-directional, transparent, accountable and low-friction. [...]

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Building Decentralized Applications – Dapps – on Blockchain

Co-author : Arati Baliga Decentralized applications (or Dapps) are server-less applications that can be run jointly on the client side and within a blockchain based distributed network, such as [...]

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5 lessons about customer engagement learnt from the other side of the table

When one is working in IT services industry, issues arising due to poor customer engagement and weak customer relationship are very common. Managers often spent most of their time in fighting [...]

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For the Rules They Are A-Changing

Bob Dylan sang, “The times they are a changing.” The way business works is changing. That is familiar territory for all business leaders. However, this current crop of changes is dramatically [...]

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New rules of the game of service delivery by Digital Transformation!

We are starting to see significant shifts in how customers are sourcing and looking for service delivery models that combine proximity, innovation, agility and cross-skilled talent. This is a [...]

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The what & why of digital transformation are obvious, the secret lies in “HOW”!!

Over 40% of S&P 500 companies in 2005 find no place in 2015 list, a trillion dollars of market value impacted in 10 years. The size as much as the speed of this change is noteworthy. The only [...]

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Continuous transformation by Design!

Continuous transformation has been the hallmark of our journey over the last 25 years. Starting out with a small team focused on working on database internals, we have transformed into a global [...]

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Effective Data Governance is the key for controlling and trusting data quality of the Data Lake

Does data governance bring more control to data producers or provide trusted data to business leaders? Often data governance is misinterpreted as just being a policing act. Why does data need to [...]

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If your CEO is on “Undercover Boss,” RUN!!! You’re working for the wrong company

One of the best things about my job, working at Persistent Systems, is I work for a CEO who can never, ever appear on the CBS show “Undercover Boss.”  Whew!  More on that below. So, I was [...]

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